This course will get you started with the fundamentals of Communicare in your role. 

This includes basic navigation of the Patient Biographics, Clinical Record, Documents & Results and the Service Recording, with a focus on either Clinical (medical, nursing, allied health, or health workers) or non-Clinical (reception or administration).

Duration:                                 2 hours

Target Audience:             New Users

Delivery:                                 Virtual or Face to Face

Max Participants:            4 (Virtual) 8 (Face to Face)

This course will provide users with an in-depth knowledge of key features and functions for differing user groups, to either extend your existing knowledge, or to assist and support others.

This includes the Patient Biographics, Appointment Book, Service Recording, Clinical Record, Documents & Results, Medicare, Medications, Reports, Recalls, Datasets, Reference Tables and User Access.

Duration:                              2 days

Target Audience:           Current Users

Delivery:                               Virtual or Face to Face

Max Participants:          4 (Virtual) 8 (Face to Face)

This course is designed to progress experienced users to become an Administrator (entry level), or Trainer.

Administrator  Become an entry level administrator by leveraging your existing experience with back end fuctionality used to build and maintain Communicare. This includes User Groups and Security, Appointment Book Scheduling, Letter Templates, Cliincal Items and Recalls, Referrals and Medicare Billing.

Trainer  Best practice learning principles and methodologies to assist in the  facilitation of Communicare software. Practice demonstrations and training activities to use in the workplace.

 Duration:                             1 day

Target Audience:              Experienced users

Delivery:                               Virtual or Face to Face

Max Participants:             4 

Short courses targeting specific areas of administrator functionality. These are aimed at expanding knowledge in the use of workflow design for services and programs, building and creating clinical items and qualifiers, managing the clinical record, designing patient summary templates, group memberships, tools, reference tables and scheduled reports. 

Available courses will be updated here SOON

We quite often get training requests that do not fit within our framework. Contact us to discuss additional options to accommodate your training needs.

We have the flexibility to undertake full staff in-service Communicare training.  This can be particularly benficial following a major upgrade to the software.  One of our dedicated training facilitators will come onsite for a number of days. On completion, a training summary is provided, detailing attendances, content covered and any other recommendations.

Communicare is an SQL-based Firebird database. As such, users with the appropriate privileges can build their own report queries to export data from their database. This is an in depth course, exploring everything database and reporting so that once complete, users will be able to better manage the data they pull from Communicare. We are always taking expressions of interest for the course.