Facilitated Training Opportunities

All courses now available via Remote Learning


On Site and Face to Face Training and Consulting will be available once social distancing and travel restrictions associated with COVID-19 have been lifted.

Communicare Superuser Training Course (3 Day)


Now held via remote learning methods, this course explores the full functionality of Communicare, allowing Superusers and System Administrators to effectively manage the Communicare database on site. This hands on course is for advanced users (usually 6 to 12 months exposure and experience in the software) who are looking to expand their current skill set from front end to back end usage or for existing Superusers and System Administrators to revise and revisit skills. This course is also available to be facilitated remotely for organisations who have a number of Superusers they wish to train utilising online methods. 

Now held via remote learning methods, this course explores the full functionality of Communicare, allowing Superusers and System Administrators to effectively manage the Communicare database on site. This hands on course is for advanced users (usually 6 to 12 months exposure and experience in the software) who are looking to expand their current skill set from front end to back end usage or for existing Superusers and System Administrators to revise and revisit skills. This course is also available to be facilitated remotely for organisations who have a number of Superusers they wish to train utilising online methods. 

Communicare Continuous Quality Improvement (CQI) Workshop

Working to constantly improve data entry and processes at your clinic?


This workshop is intended for all CQI, Corporate Services Managers and anyone involved in Process Improvement. It is also a perfect extension / refresher for Communicare System Administrators. Participants will explore the software by being taken through some very hands on activities around data entry, system settings to improve efficiencies, user access, modifying clinical items and qualifiers, getting data into good shape for reporting, as well as many small tips and tricks around supporting comprehensive data collection.

This workshop is intended for all CQI, Corporate Services Managers and anyone involved in Process Improvement. It is also a perfect extension / refresher for Communicare System Administrators. Participants will explore the software by being taken through some very hands on activities around data entry, system settings to improve efficiencies, user access, modifying clinical items and qualifiers, getting data into good shape for reporting, as well as many small tips and tricks around supporting comprehensive data collection.


Train the Trainer Workshop (3 Day)

New in 2021!


This workshop is dedicated to teaching experienced Communicare users the art of teaching new users how to use our software. We will take participants through some teaching principles and also work through how to teach the Communicare software to each different user group. This very interactive workshop involves initial instruction from our senior facilitators, followed by lots of practice demonstrations by participants. A full workbook including many sample training activities which participants can take home and use for their own purposes is included.

This workshop is dedicated to teaching experienced Communicare users the art of teaching new users how to use our software. We will take participants through some teaching principles and also work through how to teach the Communicare software to each different user group. This very interactive workshop involves initial instruction from our senior facilitators, followed by lots of practice demonstrations by participants. A full workbook including many sample training activities which participants can take home and use for their own purposes is included.

Clinical Item Building Workshop (2 Day)

New in 2021!


The input of good data in Communicare is the aim for all organisations. Having effective clinical items for users to get that data into the system is important. Participants will explore the foundations of what makes a good clinical item and using keywords, qualifiers and codes to turn a good clinical item into a great clinical item. This immersive and interactive two day workshop is aimed at Superusers of Communicare who want to enhance their knowledge and skills in building clinical items for their staff to use. We are currently taking expressions of interest for the course.

The input of good data in Communicare is the aim for all organisations. Having effective clinical items for users to get that data into the system is important. Participants will explore the foundations of what makes a good clinical item and using keywords, qualifiers and codes to turn a good clinical item into a great clinical item. This immersive and interactive two day workshop is aimed at Superusers of Communicare who want to enhance their knowledge and skills in building clinical items for their staff to use. We are currently taking expressions of interest for the course.


Report Writing in Communicare (3 Day)



Communicare is an SQL-based Firebird database. As such, users with the appropriate privileges can build their own report queries to export data from their database. This is an in depth course, exploring everything database and reporting so that once complete, users will be able to better manage the data they pull from Communicare. We are always taking expressions of interest for the course.


Communicare is an SQL-based Firebird database. As such, users with the appropriate privileges can build their own report queries to export data from their database. This is an in depth course, exploring everything database and reporting so that once complete, users will be able to better manage the data they pull from Communicare. We are always taking expressions of interest for the course.

Telephone Training

Facilitator-driven remote training for new staff



This two (2) hour Facilitator-driven Introduction to Communicare training follows the same format as the Introduction to Communicare eLearning courses but is held over the telephone with the advantage of an experienced Communicare Trainer to guide you through your introduction to our software.


This two (2) hour Facilitator-driven Introduction to Communicare training follows the same format as the Introduction to Communicare eLearning courses but is held over the telephone with the advantage of an experienced Communicare Trainer to guide you through your introduction to our software.


Customised Training to meet your needs

Want us to do something for you off the plan?


We get lots of requests for something that doesn't fit within our training packages and that's fine! Just let us know your requirement and we're flexible anough to meet most needs customers provide us with. We also do full staff in-service training on Communicare, particularly after big upgrades to the software. This involves a facilitator coming to site (your clinic) for the full week and running sessions for all staff. A full report is provided on all training, which details attendances, what we ran through and also any recommendations arising from the training sessions or workshops.

We get lots of requests for something that doesn't fit within our training packages and that's fine! Just let us know your requirement and we're flexible anough to meet most needs customers provide us with. We also do full staff in-service training on Communicare, particularly after big upgrades to the software. This involves a facilitator coming to site (your clinic) for the full week and running sessions for all staff. A full report is provided on all training, which details attendances, what we ran through and also any recommendations arising from the training sessions or workshops.